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Back Office Support Systems contact centers are the trusted leaders in managing and supporting inbound & outbound contact center campaigns, achieving business communication needs and forging stronger customer and donor relationships across America.

 

The leader in Contact Center Solutions and Customer Relationship Management Services.


Client Benefits:

  • Bring the voice of your company to life, reach your goals faster and start building lifelong relationships with your consumers.
  • Reach consumers not only by traditional Contact Center methods but also with Contact Center technologies that include pre-recorded messages, automated emails and SMS text message blasts to help drive results.
  • Build community awareness by reaching out to untapped markets with automated notifications, reminders, polls and surveys.
  • Reduce costs and improve efficiency while maintaining a level of customer service that gains customer satisfaction and loyalty.



The contact center agents at B.O.S.S. have experience working on campaigns specific to telecom, insurance agencies, utility suppliers, charity organizations and more.

Back Office Support Systems will get you on the path to begin building stronger, more marketable relationships.

 

Outbound Services

Inbound Services

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Outbound Services

  • Telemarketing Campaigns
  • Fundraising Campaigns
  • Appointment Setting
  • Live Polling & Surveys
  • Lead Generation & Verification
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Inbound Services

  • Fundraising Campaigns
  • Customer Care / Help Desk
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